Resid · Help
Frequently asked questions
How Resid works, for photographers, videographers, and the companies they license to.
The basics
What is Resid?
Resid is a tool for real estate and
architectural photographers and videographers to license their work, photos and film alike. It
helps you find who to license a property's images or film to, price each license, send outreach in
your voice, collect payment, and deliver the files, all in one place.
Does Resid work for video?
Yes. Film is licensed
the same way, with pricing and usage terms tuned for video. The company reviews the film through a
private link, you send a quote, and the full-resolution file is released on payment.
How does a license actually happen?
You send the
company a private link to review the work and choose what they want. For photos, they favorite the
images they would like to license. For film, they review the video. Once they have chosen, you send
a quote based on that selection, they pay securely, and the prepared full-resolution files are
released to them. Review, then quote, then pay, then deliver.
Do companies license everything?
No. They license
only what they choose: the specific images they favorite, or the film they need. The gallery or
review link is for choosing. Only what they license is delivered.
Pricing and payment
How is the price set?
You set it, using Resid's
calculator, based on what they license (the number of images, or the film) and how the company
plans to use it. Every quote is per company.
How are payments handled?
Payments run through
Stripe and are paid out to your connected account. Resid never stores card
details.
Email and your data
How does Resid send email?
From your own Gmail, on
your behalf, so replies land in your inbox and it reads as you. You approve every message before
it sends.
Can Resid read my email?
No. Resid requests only
permission to
send on your behalf. It cannot read, search, or store the contents of your
mailbox, and your authorization is encrypted and revocable at any time. See our
Privacy Policy.
Is my data secure?
We take reasonable measures to
protect it, including encrypting sensitive credentials at rest. We do not sell personal data or use
it for advertising. Details are in the
Privacy Policy.
Agreements
Does Resid provide the license agreement?
Resid can
generate a license agreement template as a convenience, but it is
not legal advice. Have
your agreements reviewed by your own attorney before relying on them. See our
Terms.